FAQ
Got questions? We’ve got answers!
Below, you’ll find responses to the most common inquiries about our services, insurance, caregivers, and more. If you don’t see what you’re looking for, feel free to contact us anytime—we’re happy to help!
We offer personalized in-home care, including Homemaking (meal prep, light housekeeping), Personal Care (bathing, dressing, mobility assistance), and Companionship (social support, emotional care).
Yes! We work with United Healthcare, Molina Healthcare, Superior Health Plan, Driscoll Health Plan, Community Health Choice, Texas Children’s Health Plan, WellPoint, HHSC Region 6 (Houston Area), Region 8 (San Antonio Area) and Region 11 (RGV Area), TMHP and FamilyCare to make quality care accessible. Call us to verify your coverage.
We also offer a range of private care services, available to you on an out-of-pocket basis. These options provide additional flexibility and personalized support to meet your unique needs.
All aides undergo background checks, rigorous training (fall safety, infection control), and continuous education to meet our high standards.
We provide automatic fill-ins with qualified backups to ensure uninterrupted care—no extra effort required from you.
Just call us! We’ll explain options, handle paperwork (including insurance), and match you with a caregiver—often within days.